Privacy Policy

 Last updated: October 2025

Welcome to Dr V & K Aesthetics.
We are committed to protecting your privacy and ensuring that your personal information is handled safely, transparently, and in compliance with data protection law.

 1. Who We Are

Dr V & K Aesthetics (“we”, “our”, “us”) is a doctor-led aesthetics clinic based in the UK.

We provide non-surgical cosmetic treatments and related services.

You can contact us at:

📧 info@drvandk.com

02035762340

2. Information We Collect

We may collect and process the following types of information:

• Personal details: Name, date of birth, contact details, and address.
• Health information: Medical history, allergies, medications, and relevant treatment notes (for clinical safety).
• Booking and payment details: Appointment history, payment method, billing information.
• Marketing preferences: Your choices regarding email or SMS updates.

3. How We Use Your Information

We use your information to

• Provide safe, effective aesthetic treatments.
• Manage bookings, appointments, and aftercare.
• Communicate with you regarding appointments or updates.
• Comply with medical, insurance, and legal obligations.
• Improve our website, services, and marketing.

We will never sell or rent your information to third parties.

4. Lawful Basis for Processing

Your information is processed under one or more of the following legal bases:

• Consent – when you agree to treatment or marketing.
• Contract – to deliver the services you have requested.
• Legal obligation – to comply with UK law and medical regulation.
• Legitimate interest – to improve our services and protect clinic operations.

5. Data Storage & Security

All records are stored securely using encrypted systems.

Only authorised medical and administrative staff have access to your data.

We use reputable third-party platforms for booking, consent, and communication (e.g. Faces Consent) — all GDPR-compliant.

6. How Long We Keep Your Data

Medical records are retained for a minimum of 10 years (in line with clinical governance requirements).

Marketing or contact data are deleted when you unsubscribe or request removal.

7. Sharing Your Information

We may share data with:

• Licensed medical professionals involved in your care.
• Payment providers (for processing transactions).
• Regulatory or legal bodies when required by law.

All partners are bound by strict confidentiality and data-processing agreements.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion.
• Withdraw consent at any time.
• Object to processing or request data portability.

To exercise any of these rights, contact info@drvandk.com

We will respond within 30 days.

9. Cookies & Website Analytics

Our website uses cookies to analyse traffic and improve performance.

You can manage or disable cookies via your browser settings.

Analytics data are anonymous and used only for service improvement.

10. Marketing Preferences

You will only receive marketing communications if you have opted in.

You can unsubscribe at any time via the link in our emails or by contacting us directly.

11. Updates to This Policy

We may update this privacy policy periodically.

The latest version will always be available on our website.